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Manoj k malhotra, larry p ritzman, lee j krajewski. For undergraduate and graduate operations management courses. Malhotra, operations management processes and supply chains. A crossfunctional perspective is new, demonstrating how operations are linked to other functional areas. No need to wait for office hours or assignments to be graded to find out where you took a wrong turn. Operations management krajewski chapter 1 download. Chapter 1 using operations to compete 1 operations management refers to the direction and control of inputs that transform processes into products and services.
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